Document Destruction from Cleveland, Ohio to Jamestown, New York

NAID AAA Certification

Northcoast was awarded the NAID (National Association for Information Destruction) AAA Certification on February 28, 2011.  This Certification is the highest accreditation a document destruction company can receive in the country.  This is a voluntary Certification, and it is awarded to companies that meet or exceed rigorous security standards and document handling procedures listed below.

Employee Requirements

• 7 Year Criminal Record Searches on all access employees
• Criminal Record Searches are conducted every three years
• No person subject to a felony conviction in the last seven years for any crime involving theft, fraud, burglary or larceny may be employed in a capacity where they may come in contact with confidential client information.
• 7 Year Employment History Verification kept on file
• Initial drug screening at time of hire
• 50% of employees drug tested annually or the local management trained in a “Substance Abuse Recognition Awareness Program” pre-approved by NAID
• Signed Confidentiality Agreements kept on file for all employees
• All drivers meet state licensing requirements

Operational Security

• All visitors are accompanied by an access employee at all times, and a visitor’s log is kept on file
• Unauthorized access is prevented at all entrances of the building
• Northcoast has key fob entry on all man doors as well as locked overhead dock doors which are padlocked when open
• Alarm system, security cameras and closed circuit monitoring system at all access point of the building and sufficient clarity to identify individuals
• Weekly CCTV Logs must be used to check the camera and recording systems and kept on file
• Monthly Operational Security Maintenance Logs must used to check security functions and kept on file
• Policies and procedures manual for drivers and destruction processing employees
• All media for destruction is attended by an employee or locked and secured in collection vehicles at all times before destruction
• All collection and destruction vehicles must have applicable governmental inspections
• Two-way communication devices must be carried by drivers at all times
• Employees must wear Company uniforms and ID badges to improve recognition to customers

The Destruction Process

• Paper is destroyed by commercial grade destruction equipment producing a maximum shred size of 5/8 inch
• Written policies and procedures for the destruction of hard drives
• All media is destroyed within 3 business days
• Quality control procedures in place
• Agreement for Responsible Disposal on file for recipients of destroyed media
• Destroyed media must not be reused in any capacity including animal bedding and packaging material

Company Assurances

• Company must be a legally registered business
• Company must carry general liability insurance of $2,000,000 or more